Significant Legal Challenges in the User Acceptance Testing and Role of Automation

Shafiq Ch January 23, 2024

2 minutes read

The last phase of the product improvement cycle before discharge is called client acknowledgment testing, or UAT. In general, UAT seeks to confirm that software functions as planned. Unlike functional testing, which is carried out by developers, user acceptance testing (UAT) is usually carried out by end users and guarantees the fresh features and additions in your application suit your company’s requirements.

UAT is too laborious and costly for many organizations to be useful. This is due to the fact that most businesses rely on manual UAT procedures in which end users go through every potential workflow and use bulky spreadsheets that limit cooperation and give little or no visibility. Automation has changed everything by speeding and simplifying UAT and greatly improving the quality assurance process as a whole.

Important Obstacles in the User Acceptance Testing Method:

Availability of business users during test execution: Business customers frequently have demanding job responsibilities and busy schedules. Setting aside time to complete User Acceptance Testing (UAT) may be difficult, particularly if the participants view it as an extra task that takes time away from their main responsibilities.
Low visibility during the test’s execution: In UAT, low visibility pertains to the absence of exact and unambiguous data, monitoring, and communication on different elements of the process, including company procedures or test cases. When data from tests or other crucial information for end-user testing is difficult for the testing crew to obtain, low visibility results. This might cause misinterpretation, inefficiencies, and serious risks during UAT testing.
Difficult teamwork: There could be a disconnect in communication among business users and the technical staff. Technical terminology and jargon may cause confusion among business users doing UAT on the process’s goals.
Business users’ involvement in test scoping: It’s possible that business users are unfamiliar with testing methods or resources. They might not know how much of an impact they can have on the UAT testing procedure since they lack technical expertise. This may prevent them from taking part in UAT, especially if the testing requires an in-depth knowledge of the internal workings of the system.

UAT workflows with many dependencies might be difficult for business users because of their complexity. It is common for users to find that they are spending more time determining what requires to be tested versus actually testing the processes. A UAT automation platform contain capabilities such as automated scheduling of manual tests, quick task transfer between key users, and centralized progress tracking that eliminate guessing from UAT operations. Software quality assurance has undergone a revolutionary change as a result of the automation of user acceptance testing. Through the elimination of repetitive chores, acceleration of testing cycles, improvement of test coverage, consistency assurance, early defect detection, collaboration enhancement, and resource optimization, automated UAT serves as a driving force for producing software that meets user expectations and is of high quality. Opkey’s automation testing without coding expedites User Acceptance Testing (UAT) and helps to attain maximum test coverage without sacrificing quality assurance or scope. Utilizing Opkey empowers any employee–no matter their technical expertise–to create automated tests. This frees the technical teams from having to be involved with each phase of the UAT cycle.